“Be sexy, go down”
Posted by EngineSmith on April 18, 2011
This video from MySQL 2011 conference is hilarious. It has been so true in this industry, sadly: if you don’t have down time, people think you are not sexy (at least not trying to solve hard problems). If you go down all the time, and publicly talk about the “hard” problems you are facing and all the sexy new products you are trying, no matter how ridiculous it is, you win. Scale fail is the new PR.
A successful operations team should be quiet, to an extent you don’t even realize they exist. Unfortunately, that’s when people start taking them for granted.